Australian High Commission
Port Vila
Vanuatu

Coronavirus (COVID-19) Information

For the most up to date information on COVID-19 in both Australia and Vanuatu, please see below:

Australia

Smartraveller

Department of Health

Information regarding Visas and the COVID 19 travel restrictions can be found at:

Department of Home Affairs (Travel Restrictions) 

Vanuatu 

Vanuatu Ministry of Health

This situation is evolving rapidly. Please make sure you check the above websites for updates regularly. 

 

Latest updates on COVID-19/TC Harold

Newsletter: Australian assistance to COVID-19 and a message from Australia's High Commissioner to Vanuatu, Her Excellency Sarah deZoeten

 

Newsletter: Australian assistance to Tropical Cyclone Harold and a message from Australia's High Commissioner to Vanuatu, Her Excellency Sarah deZoeten

 

August 2020

27 August - Air Vanuatu has announced a schedule of international flights from August to December 2020, which will be open for outbound passengers from Port Vila to Brisbane.  The Vanuatu Ministry of Foreign Affairs , International Cooperation and External Trade is managing the passenger lists, including for Australians, for these flights. Australians wishing to depart Vanuatu must be registered with the Ministry of Foreign Affairs, International Cooperation and External Trade, who will communicate the passenger details to Air Vanuatu to finalize the booking arrangements.

For those Australians who have previously registered with the Australian High Commission and have given us consent to do so, we have shared your contact details with the Ministry of Foreign Affairs. However, we recommend you contact the Ministry to confirm your interest. Other Australians wishing to also return who have not registered with us or provided consent for us to share your information should also contact the Ministry. Contact details for the Ministry of Foreign Affairs, International Cooperation and External Trade (Eslyn Kaltongga or Nathalie Vuti) are 33180 or at [email protected] or  [email protected].

Air Vanuatu has released a fact sheet to confirm the booking process. We recommend that you read this advice carefully.

We will continue to provide updates, as soon as we have them, here and on our Facebook page.

Information on entry requirements into Australia is available at  https://covid19.homeaffairs.gov.au/.  Guidance on Health Screening and Quarantine is available at  https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/coronavirus-covid-19-restrictions/coronavirus-covid-19-advice-for-international-travellers.

Advice for Australians remaining in Vanuatu can be found here: https://www.smartraveller.gov.au/news-and-updates/covid-19-cant-get-home . If you need emergency consular assistance please call the High Commission at +678 22777, email at [email protected] or our 24/7 Consular Emergency Centre + 61 2 6261 3305.

 

11 August - Air Vanuatu has advised that it has suspended its recently announced international repatriation flight schedule, including to Australia.  For more information , visit Air Vanuatu’s website on https://www.airvanuatu.com/ or their Facebook page https://www.facebook.com/airvanuatu

Should Australian and Canadian citizens require consular and passport services, please contact our High Commission consular team at +678 22777 or [email protected].

7 August -  Air Vanuatu has announced flights to Brisbane on the 15th and 22nd of August 2020. These are commercial flights arranged by Air Vanuatu. Air Vanuatu has advised there will be no online services for these flights and all tickets must be purchased in person from the Air Vanuatu office. For more information on these flights, travellers should visit the Air Vanuatu website on https://www.airvanuatu.com/ or their Facebook page https://www.facebook.com/airvanuatu or they can contact the Air Vanuatu office on 20 200.

The High Commission is not arranging passage on these flights as they are fully commercial services managed by Air Vanuatu.  Should the Australian and Canadian citizens require consular and passport services to contact our consular team on https://vanuatu.embassy.gov.au/pvla/consular.html .

May 2020

13 May - The Australian High Commission requests Australians who wish to return to Australia to register their interest as soon as possible as there may be an opportunity to join a flight later this week.  As there are currently no commercial flights between Vanuatu and Australia this may be the last opportunity to return to Australia until commercial operations resume.  Please contact the Australian High Commission in Port Vila  by emailing consular.port[email protected]  or alternatively calling 22777.

13 May - Australia confirms VUV1.7 billion for Vanuatu to respond to COVID-19 and TC Harold. The Prime Minister of Vanuatu Honourable Bob Loughman Weibor met with Australia’s High Commissioner to Vanuatu, Her Excellency Sarah deZoeten, to discuss the strong bilateral partnership between Australia and Vanuatu and the importance of the friendship as Vanuatu celebrates its 40th anniversary of independence. Read more on this in the Media Release.  

 

April 2020

26 April – Australia delivered a third batch of humanitarian supplies to assist the Government of Vanuatu in responding to Tropical Cyclone Harold. Australia has now delivered over 95 tonnes of humanitarian supplies to the TC Harold response. Australia complied with strict COVID-19 protocols in delivering the supplies.

 The goods will undergo a three day period in quarantine, before they are released for onward distribution. The National Disaster Management Office has prepared this short explanatory video of the quarantine process.

For information on Australia’s support to TC Harold visit: https://www.dfat.gov.au/crisis-hub/Pages/tropical-cyclone-harold

21 April - Australia delivered a second batch of humanitarian supplies. The goods will undergo a three day period in quarantine, before they are released for onward distribution. The National Disaster Management Office has prepared this short explanatory video of the quarantine process.

For information on Australia’s support to TC Harold visit: https://www.dfat.gov.au/crisis-hub/Pages/tropical-cyclone-harold

 

March 2020

27 March - Air Vanuatu issued a statement on 27 March that it has suspended its international services until further notice. This follows a statement by Air Vanuatu on 23 March advising of the suspension of flights to Australia and New Zealand. Domestic passenger and cargo services have been maintained.

 

 

A MESSAGE FROM THE AUSTRALIAN HIGH COMMISSIONER TO VANUATU, H.E SARAH DEZOETEN

The Government of Vanuatu has declared a second State of Emergency over COVID-19 and TC Harold. Similar measures are being taken across the Indo-Pacific region.

This is a challenging time for all of us. I want to reach out to all Australians in Vanuatu to let you know that we are here should you require assistance. Whether you are an Australian living in Vanuatu permanently or based here temporarily, you are our highest priority.

We understand that it’s stressful if you can’t return home. For Australians in Vanuatu, we ask you to please follow the advice and directions of local authorities. We also ask that you keep up to date with the latest developments by subscribing to Smartraveller (https://www.smartraveller.gov.au) and following us on Facebook and Twitter (@AusHCVanuatu).

We continue to work closely with the Government of Vanuatu to get you accurate and up to date information so that you can make informed decisions.

To register with us, please email [email protected].

For emergency consular and passport matters, please call us on +678 22777 or call DFAT’s Consular Emergency Centre on +61 2 6261 3305 or SMS +61 421 269 080. 

In these uncertain and difficult times, please remember that the Australian High Commission in Port Vila is available to support you in an emergency.

 

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